NLEX Corporation has received yesterday the letter of Valenzuela City Mayor Rex Gatchalian which stated the requirements to lift the suspension of our business permits in the City. As stated in our previous communications with him, we have prepared our action plans to address these concerns. We will reply to the letter indicating our clear and concrete solutions by today, December 10th.
The said conditions entail specific solutions to various traffic-causing problems such as “RFID stickers that easily wear out, sensors that cannot promptly read RFID stickers, and missing load.”
NLEX Corp also commits to transfer the existing RFID sticker installation and account reloading in the Karuhatan and Mindanao toll plazas effective immediately in order to improve traffic flow in the nearby areas. NLEX management is one with the Valenzuela City government and other Metro Manila LGUs and the MMDA in taking concrete steps to alleviate the daily heavy traffic congestion in the metropolis, specially as we approach the Christmas season.
While the first day of the full implementation of DOTR Department Order 2020-12 requiring cashless and contactless transactions on 1 December combined with the surge of Manila-bound commuters from the long holiday, the seasonal build-up, the lifting of the truck ban and number coding scheme caused inconvenience and delays, nevertheless, we wish to assure our customers that we will continue working hard to improve their daily expressway journey.
We aim to ensure a more hassle-free implementation of the cashless toll payment system, and to give the best possible travel experience to our customers.